Privacy Policy

Privacy Policy

We care about your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your details when you shop with Soothe & Feed.

What We Collect

When you visit our store or make a purchase, we may collect:

Your name, email, phone number and address
Payment and order details
Device info like IP address, browser, and cookies

How We Use Your Info

We use your information to:

Process and deliver your orders
Communicate with you about your order or support requests
Send you marketing (if you’ve opted in)
Improve our website and shopping experience

Sharing Your Info

We only share your info with trusted services that help run our store, such as:

Shopify (our eCommerce platform)
Payment gateways (e.g. Shopify Payments or PayPal)
Australia Post or other delivery providers

We never sell your data, ever.

Your Rights

You can:

Ask to view, update or delete your personal information
Unsubscribe from marketing at any time
Contact us at hello@sootheandfeed.com.au with any privacy questions

Security

We use Shopify’s secure platform and trusted payment providers to protect your data.

Updates

We may update this policy occasionally. Changes will appear on this page with the “Last updated” date.

Last updated: September 2025

Contact: hello@sootheandfeed.com.au