Privacy Policy
Privacy Policy
We care about your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your details when you shop with Soothe & Feed.
What We Collect
When you visit our store or make a purchase, we may collect:
- Your name, email, phone number and address
- Payment and order details
- Device info like IP address, browser, and cookies
How We Use Your Info
We use your information to:
- Process and deliver your orders
- Communicate with you about your order or support requests
- Send you marketing (if you’ve opted in)
- Improve our website and shopping experience
Sharing Your Info
We only share your info with trusted services that help run our store, such as:
- Shopify (our eCommerce platform)
- Payment gateways (e.g. Shopify Payments or PayPal)
- Australia Post or other delivery providers
We never sell your data, ever.
Your Rights
You can:
- Ask to view, update or delete your personal information
- Unsubscribe from marketing at any time
- Contact us at hello@sootheandfeed.com.au with any privacy questions
Security
We use Shopify’s secure platform and trusted payment providers to protect your data.
Updates
We may update this policy occasionally. Changes will appear on this page with the “Last updated” date.
Last updated: September 2025
Contact: hello@sootheandfeed.com.au